PRIVACY POLICY
Effective August 16, 2026

Dione's Closet is operated by 1 Whole Life LLC. This policy explains how we collect, use, and disclose information when you visit our store, contact us, or place an order.

Information we collect may include your name, email address, phone number, billing and shipping addresses, order details, communications, device and browser information, IP address, and store activity. Payment information is processed by payment providers such as Stripe or PayPal; we do not receive or store complete payment card numbers.

We use information to operate the store, process and fulfill orders, provide customer service, prevent fraud, maintain security, comply with law, improve store performance, and send marketing messages when you choose to receive them. You may unsubscribe from marketing emails using the link in the message.

We may disclose information to service providers that help us operate the store, including LaunchCart, payment processors, shipping carriers, analytics providers, email providers, fraud-prevention providers, and professional advisers. We may also disclose information when required by law, to protect rights or safety, or as part of a business transaction. We do not sell personal information for monetary payment.

Our store may use cookies and similar technologies for essential functions, preferences, analytics, security, and advertising. Browser settings may allow you to limit cookies, but some store features may not work correctly.

We retain information only as long as reasonably necessary for the purposes described, including legal, tax, accounting, dispute, and security needs. We use reasonable safeguards, but no online system is completely secure.

The store is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

You may contact us to ask about your personal information or this policy. We may update this policy, and the effective date above will show the latest revision.

Contact: info@dioneedwards.com

TERMS AND CONDITIONS
Effective August 16, 2026

These Terms govern purchases from and use of Dione's Closet, a brand operated by 1 Whole Life LLC. By using the store or placing an order, you agree to these Terms and the posted Privacy, Shipping, and Final Sale policies.

You must provide accurate information and be legally able to enter a binding agreement. You may not misuse the store, interfere with security, submit fraudulent orders, copy protected content, or use the store for unlawful purposes.

Many products are pre-owned, unique, and one-of-one. Product descriptions, measurements, photographs, and condition notes are provided in good faith. Screen settings and lighting may cause minor color differences. Normal pre-owned wear and disclosed conditions are not defects.

Placing an order is an offer to purchase. An order is accepted only when we confirm acceptance or ship the item. We may decline or cancel an order for inventory errors, suspected fraud, payment failure, listing or pricing errors, legal restrictions, or other legitimate reasons. If payment was captured for a canceled order, the applicable amount will be refunded.

Prices are shown in U.S. dollars and may change before an order is placed. Shipping charges and applicable taxes are displayed at checkout. Coupons, promotions, and sale pricing apply only under their stated terms and may be changed or ended as permitted by law.

Payment is processed through third-party payment providers. You represent that you are authorized to use the selected payment method.

Shipping estimates are not guarantees. Risk of loss and title pass as provided by applicable law. The posted Shipping Policy is incorporated into these Terms.

All sales are final except for the limited circumstances stated in the posted Final Sale Policy, which is incorporated into these Terms.

Store content, branding, text, graphics, photographs, and other materials are owned by or licensed to 1 Whole Life LLC and may not be copied or used without permission, except as allowed by law. Third-party product names and marks belong to their respective owners and do not imply affiliation or endorsement.

To the fullest extent permitted by law, the store and products are provided without warranties beyond those that cannot legally be excluded. 1 Whole Life LLC will not be liable for indirect, incidental, special, or consequential damages. Any liability will be limited to the amount paid for the product giving rise to the claim, except where a different limit is required by law.

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules. If any provision is unenforceable, the remaining provisions continue in effect. We may update these Terms, and the effective date above will show the latest revision.

Contact: info@dioneedwards.com

FINAL SALE POLICY

All purchases from Dione's Closet are final sale because items are generally pre-owned, unique, and available in limited quantities. Dione's Closet is operated by 1 Whole Life LLC.

A claim may be considered only if: (1) the item received is materially different from the listing; (2) a material defect or material damage was not disclosed in the listing; (3) the item was damaged during shipment; or (4) the wrong item was sent.

The buyer must email info@dioneedwards.com within 48 hours after carrier-confirmed delivery. Include the order number and clear photographs of the item, shipping box, label, interior packaging, and claimed issue. Keep the item and all packaging until the review is complete.

Fit, sizing, change of mind, buyer's remorse, minor color differences caused by screens or lighting, normal pre-owned wear, and conditions shown or described in the listing do not qualify.

Do not return an item without written authorization. If a claim is approved, Dione's Closet will provide written instructions and determine the appropriate remedy, which may include replacement only when available, store credit, partial refund, or refund. Because most inventory is one-of-one, replacement is usually unavailable. Items returned without authorization may be refused. Approved refunds are issued to the original payment method after review and, when required, receipt of the authorized return.

SHIPPING POLICY
Effective August 16, 2026

Dione's Closet currently ships to valid addresses within the United States only. We do not offer international shipping.

Orders are generally processed within 2 to 3 business days after cleared payment, excluding weekends and holidays. Processing time is the time needed to prepare an order for shipment and is separate from carrier transit time. Delivery dates are estimates, not guarantees.

Available shipping options and charges are displayed at checkout. Tracking information will be provided when available. Please allow time for the carrier to activate tracking.

Customers are responsible for providing a complete and accurate shipping address before placing an order. Contact info@dioneedwards.com immediately if you notice an error. We cannot guarantee an address can be changed after an order is placed and are not responsible for delays, loss, or added costs caused by an incorrect address supplied by the customer.

Carrier delays, weather, service disruptions, and other events outside our reasonable control may affect delivery. If a shipment appears lost or arrives damaged, email info@dioneedwards.com within 48 hours after carrier-confirmed delivery or the carrier's stated delivery date. Include the order number and retain the item, shipping box, label, and all packaging. Additional photographs or information may be required.

Do not return an item without written authorization. Claims are reviewed under the posted Final Sale Policy.